Invio vs ShiftCare
These two are priced on different units. ShiftCare charges per person with a login, in three plans with a minimum team size, and adds claim and care features as you move up. Invio Care is one plan with a base price that includes a few workers, and invoicing and quotes at its centre. So the question is how many people log in, and which features you want on which plan.
We make Invio. Read our side with that in mind. Every statement about ShiftCare below links to ShiftCare's own published page.
Choose ShiftCare if
You want accounting links to Xero, MYOB and QuickBooks Online on every plan.
Source checked 2 November 2026You want a Family Portal and care plans with medication tracking.
Source checked 2 November 2026You want direct NDIA claims through a PRODA integration.
Source checked 2 November 2026You want your payroll connected to PayCat or Employment Hero.
Source checked 2 November 2026
Choose Invio if
- You are a small team and want a base price that includes your first workers.
- You want the claims pack, SCHADS award hours and Xero sync in one plan without choosing a tier.
- You want invoicing, quotes and a free plan for invoicing alongside the care tools.
- You are happy to export award hours as a CSV for payroll.
Side by side
The details behind the choice, with dated sources for every ShiftCare claim.
Invoicing and quoting software with an NDIS plan for teams: shift log, roster, worker app, progress notes and incidents, worker checks, SCHADS award hours, claims pack, service agreements and Xero sync.
From $8 per user a month for Australian NDIS, aged care and home care providers.
Source checked 2 November 2026Care is A$79 a month including 3 workers, then A$8 a worker for workers 4 to 10, A$7 for 11 to 30, A$6 from the 31st.
Basic is $9 per user a month billed monthly or $8 billed annually; Professional $15 or $13; Premium $25 or $20. Prices in AUD, ex. GST.
Source checked 2 November 2026A worker counts from the moment you invite them, and an invite that expires or is cancelled stops counting. 3 workers are included in the base price.
Every person with a login counts as a user, including care workers. Minimum 5 staff.
Source checked 2 November 2026The Starter plan is free and includes up to 5 invoices a month.
7 days free on every plan, no credit card.
Source checked 2 November 2026Checks your service lines against the NDIS price limits, tracks each participant plan budget, and makes the bulk claim file for the NDIA.
Bulk invoicing and NDIS claim file uploads are listed from the Professional plan; direct NDIA claims with a PRODA integration are listed on Premium.
Source checked 2 November 2026The claims pack checks your service lines against the NDIS price limits, in the Care plan.
NDIS price limits built in is listed as included on every plan.
Source checked 2 November 2026Splits approved roster hours into SCHADS award pay categories and exports a CSV file for payroll. Each line shows the award clause it comes from. Invio interprets hours into award pay categories; it does not run payroll.
ShiftCare validates every shift against SCHADS Award rules in real time and flags non-compliant hours, missing allowances and insufficient rest breaks.
Source checked 2 November 2026A phone app for your workers: see their shifts, record start and end times with GPS, and add notes. It keeps working when the signal drops.
A support worker mobile app that works offline, and GPS-verified clock in and clock out, are listed as included on every plan.
Source checked 2 November 2026Each invoice you send, the payments you record and voids appear in your Xero by themselves, so nobody re-keys them. Invio only reads your Xero accounts and tax rates so you can choose where things go; it never copies your Xero data into Invio. Invoices can also be exported as Xero- or MYOB-ready CSV on every plan. Invio does not sync with QuickBooks Online and does not connect to payroll software.
Xero, MYOB and QBO accounting, and PayCat and Employment Hero payroll, are listed as included on every plan.
Source checked 2 November 2026Pricing is shown as each product states it. Check the linked sources for current offers and terms.
Where ShiftCare is better than us
Care plans and eMAR medication tracking are listed on the Premium plan.
Source checked 2 November 2026A Family Portal, where families see the schedule on their own phone, is listed on the Premium plan.
Source checked 2 November 2026Xero, MYOB and QBO accounting, and PayCat and Employment Hero payroll, are listed as included on every plan.
Source checked 2 November 2026