InvioInvio

Plumber Invoice Template Australia Free, ATO-Compliant & Ready to Use

A free plumbing invoice template for Australian sole traders and small plumbing businesses. Covers labour, call-out fees, parts markup, ABN, and 10% GST - so you get paid correctly after every job. Or skip the template and use Invio to invoice straight from your phone.

No credit card • GST calculated automatically • Send from your phone

Example INV-0052

  • C

    Call-out fee

    A$65.00

    Job and line items

  • C

    Parts

    250L electric hot water system, A$850.00

    Job and line items

  • C

    Disposal fee

    A$40.00

    Job and line items

The template

A filled-in plumber invoice, shown at A4 widthExample figures, not a real job
INV-0052.pdfTax InvoiceExample
AThornbury Plumbing Pty Ltd

22 Bell Street

Thornbury VIC 3071

0412 345 678

ABN: 51 824 753 557

TAX INVOICE

BINV-0052

Issue: 17 Jul 2026

Due: 31 Jul 2026

Sent

Bill To

Craig & Louise Marsh

9 Wattle Grove

Preston VIC 3072

CDescriptionAmount
Call-out fee. Standard weekday call-out1 x A$65.00A$65.00
Labour - hot water system replacement. Remove old unit, install new 250L electric system3.5 x A$135.00A$472.50
250L electric hot water system. Parts at cost + margin1 x A$850.00A$850.00
Copper fittings & sundries. Connectors, tape, flux1 x A$40.00A$40.00
Disposal fee - old unit. Transfer station drop-off1 x A$40.00A$40.00
DSubtotalA$1,467.50
GST (10%)A$146.75
TotalA$1,614.25
Amount paidA$0.00
Balance dueA$1,614.25

BPayment Details

Please use the following details to make a payment.

Bank: Commonwealth Bank

Account name: Thornbury Plumbing Pty Ltd

Account: 1234 5678 9

BSB: 063-000

Reference: INV-0052

Notes

Hot water system replacement - 250L electric

Thank you for your business!

Change the numbers to match your own job and it works out the GST and the totals as you type, then prints a real PDF. Nothing is sent to a server - what you type stays in this browser until you clear it.

What this invoice should carry

Seventeen fields, in four groups, keyed to the letters on the sample invoice above. Where a value is shown, it is the one you can read off it.

A

Your business details

  • Business name or trading name

    On the sample: Thornbury Plumbing Pty Ltd

  • ABN, required on every tax invoice

    On the sample: 51 824 753 557

  • Plumbing licence number, if your state requires it

  • Phone number and email address

    On the sample: 0412 345 678

  • Physical or postal address

    On the sample: 22 Bell Street, Thornbury VIC 3071

B

Invoice identifiers

  • Invoice number, sequential for your records

    On the sample: INV-0052

  • Invoice date

    On the sample: 17 Jul 2026

  • Payment due date

    On the sample: 31 Jul 2026

  • BSB and bank account for payment

    On the sample: BSB 063-000, Acc 1234 5678 9

C

Job and line items

  • Description of the work done - specific enough to identify it

    On the sample: Labour - hot water system replacement

  • Labour hours x your hourly rate, on its own line

  • Call-out fee, if you charge one

    On the sample: A$65.00

  • Parts at cost plus your markup, listed separately from labour

    On the sample: 250L electric hot water system, A$850.00

  • Disposal fee, when you remove an old system or fittings

    On the sample: A$40.00

  • After-hours or weekend surcharge, when the job is after-hours

D

GST breakdown

  • Subtotal, GST at 10%, and the GST-inclusive total, as three separate lines

    On the sample: A$1,467.50 / A$146.75 / A$1,614.25

  • Customer's identity or ABN, for invoices of A$1,000 or more

    On the sample: Applies here - name and address are in Billed To

Not GST-registered yet?
If your plumbing business earns under A$75,000/year you do not have to register for GST. In that case, do not charge GST and never use the words "Tax Invoice" - that title is reserved for GST-registered suppliers. Issue a plain invoice showing your total instead. Once you cross the threshold, registration is required within 21 days. Check the full AU tax invoice requirements guide if you are unsure.

How to fill out a plumbing invoice

Follow these steps after every job to get paid faster and stay on the right side of the ATO.

01

Fill in your business details

Add your trading name, ABN, address, phone, and email at the top. If you work as Thornbury Plumbing Pty Ltd, use that - not your personal name. Your ABN must appear on every tax invoice you issue.

02

Set the invoice number and dates

Use a sequential number - INV-0052 after INV-0051. The invoice date is today. Set a due date (7 days suits most residential plumbing jobs; 14 days for larger jobs or first-time commercial clients). Consistent numbering helps if you ever need to prove payment history.

03

Add the customer details

For invoices of A$1,000 or more you must include the customer's identity - name and address is the simplest way to satisfy this. Do it for every job anyway - it looks professional and avoids disputes about who the invoice is addressed to.

04

List every line item separately

Do not lump everything into one line. Split call-out fee, labour hours x rate, each material or part, any disposal costs, and any after-hours surcharge. Example: "Labour - hot water system replacement: 3.5 hrs x $135 = $472.50". Specific descriptions get paid faster.

05

Calculate GST and show it clearly

Multiply your subtotal by 0.10 to get the GST amount. Show subtotal, GST, and total as three separate lines. Use the free Invio GST calculator at /gst-calculator-au if you want a quick check before sending.

06

Add your BSB and bank account details

Include your BSB and account number, and ask the customer to use your invoice number as the payment reference. This saves you matching payments later. "Pay to: Thornbury Plumbing Pty Ltd, BSB 063-000, Acc 1234 5678 9, Ref: INV-0052" is all you need.

07

Send it the same day

Email the invoice before you leave the site or at the end of the day. Customers are most likely to pay quickly when the job is fresh. If you use Invio, you can send it from your phone in the van before driving off - no paperwork to chase at the end of the week.

Common plumbing invoice mistakes

These mistakes slow payment, create disputes, or put you offside with the ATO. Easy to fix once you know them.

NO

Wrong or missing GST

e.g. "Total: $1,614" with no GST line

YES

Show subtotal, 10% GST, and GST-inclusive total as three separate lines - or the statement "Total price includes GST". Customers need this to claim GST credits back.

NO

No ABN on the invoice

e.g. Invoice with only a business name, no ABN

YES

A tax invoice without an ABN is not legally valid, and clients paying you without a quoted ABN may be required to withhold tax. Always show your ABN clearly.

NO

Vague job description

e.g. "Plumbing work - $800"

YES

Describe what you actually did: "Replace burst 15mm copper pipe under kitchen sink - 1.5 hrs labour + parts". Vague descriptions invite disputes.

NO

No BSB or bank details

e.g. Invoice sent with no payment instructions

YES

Always include your BSB and account number, and ask for the invoice number as the reference. No bank details means slow or lost payments.

NO

Parts and labour lumped together

e.g. "Materials and labour: $960"

YES

List parts separately from labour. Many customers want to see exactly what they paid for - and some commercial clients will not pay until it is itemised.

NO

Sending days or weeks later

e.g. Invoice sent 10 days after the job

YES

Send it the same day. Every day you wait, it gets easier for the customer to delay. If an invoice is already late, see our guide on chasing overdue invoices at /chase-overdue-invoices-au.

What goes on the lines, and what it usually costs

The lines a plumbing invoice tends to have, in the three groups they fall into.

Labour and time

Priced per hour, or per call-out

Standard labour rate

Per hour, on site

$100 - $150/hr

Ex GST. Metro areas tend to run higher; regional Australia lower.

After-hours or weekend labour

Agree it before you start

$150 - $220/hr

Or standard rate + 50-100% surcharge. State clearly in your quote, then match the invoice to what was agreed.

Call-out fee

Per visit, covers travel

$60 - $100

Charged per visit to cover travel and mobilisation.

Materials

At cost plus your markup

Materials markup

On top of supplier cost

Cost + 15 - 25%

Covers handling, warranty, and supplier runs. List parts at your sell price - you don't need to show your cost.

Disposal

Old systems, pipe, and other job waste

Disposal or skip fee

Per job, when applicable

$40 - $70

For removing old hot water systems, corroded pipe sections, and similar job waste.

Indicative GST-exclusive ranges for 2026, to sanity-check a line you have not priced before. GST itself is 10% on top of the subtotal once you are registered - use the free GST calculator to check. They are not a price guide and not advice on what to charge: rates vary by region, by job, and by how easy the pipework is to get to.

GST example: Plumber A bills $130/hr labour + $65 call-out + parts at cost +20%. For a 2-hour job with $200 in parts: ($260 + $65 + $240) = $565 subtotal. GST: $56.50. Total: $621.50. Use the GST calculator to check your numbers before sending.

Why Invio beats Word and Excel for plumbers

Templates are a fine starting point. But most plumbers move to proper software once they hit 10+ jobs a month.

Invoice from your phone on site

Fill in labour hours and parts before you drive off. No returning to the office, no chasing scraps of paper at the end of the week.

Before you drive off

GST calculated automatically

Invio does the 10% for you on every taxable line item and shows subtotal, GST, and total correctly - no spreadsheet formula to break.

INV-0052Sent

SubtotalA$1,467.50

GST (10%)A$146.75

TotalA$1,614.25

10% on each taxable line

Saved clients and rates

Store your repeat customers and standard labour rate. Next job for the Marshes? Two taps and the invoice is half-filled already.

Two taps

Payment reminders built in

Invio Pro sends automatic follow-ups when invoices go overdue - so you are not the one making awkward calls. Fewer late payments, less admin.

Automatic reminders

Overdue: Invoice INV-0052 is outstanding - A$1,614.253 days after the due date

Paid. Reminders stop.

Automatic follow-ups

ATO-compliant every time

Every Invio invoice has the right fields: ABN, GST breakdown, date, customer identity when required. You can't accidentally forget a field.

INV-0052Example

HeadingTAX INVOICE

ABN51 824 753 557

Issue17 Jul 2026

Due31 Jul 2026

Every required field

PDF ready to email or print

Send the invoice by email directly from Invio, or download a clean PDF if the customer prefers paper. It's not a Word doc that looks different on every printer.

Example e-mail

Invoice INV-0052 from Thornbury Plumbing Pty Ltd

Here's your invoice from Thornbury Plumbing Pty Ltd - a PDF copy is attached, and you can also view it online anytime.

Invoice-INV-0052.pdf

One click

What a plumber's invoice carries beyond the basics

Every AU trade invoice needs the same GST and ABN basics. Past that, the paperwork splits by trade - here is what is specific to plumbing work.

State-by-state

A licence line and a payment-claim process

Plumbing licensing is set by each state, and your invoice may need to show your licence number if your state requires it. Most states also have Security of Payment legislation giving you a formal payment-claim process if a customer does not pay - check the specific Act in your state.

$65.00

The call-out fee, on its own line

Charged per visit and listed apart from labour, not folded into the hourly rate where it reads as a markup nobody can see.

3.5 hrs

Labour in hours, to one decimal

Not read as half a day. Hours at a stated rate is the line a customer checks first, on a plumber's invoice or any other trade's.

$40.00

The disposal fee, on its own line

Removing an old hot water system or damaged pipework is a real cost, not something to fold into labour where it reads as a markup nobody can see.

Plumber Invoice FAQs

Common questions from Australian plumbers about invoicing, GST, and getting paid.

Do I need to add GST to my plumber invoice?
If your plumbing business is GST-registered (required once your turnover passes A$75,000/yr), yes - you must charge 10% GST and show it clearly, either as a separate amount or the statement "Total price includes GST". If you are under the threshold and not registered, you do not charge GST, and you must not use the words "Tax Invoice" - issue a plain invoice instead.
What's the minimum information a plumber invoice needs in Australia?
For sales of A$82.50 or less, a tax invoice is not required unless the customer asks for one (you then have 28 days to provide it). For sales over A$82.50 up to A$1,000, your tax invoice needs seven details: the words "Tax Invoice", your business name, your ABN, the invoice date, a description of the work, the price, and the GST amount. For A$1,000 or more, you also need the customer's identity or ABN. See the full breakdown at /tax-invoice-requirements-au.
Can I send a plumbing invoice from my phone?
Yes. Invio is built mobile-first so you can fill in labour hours, parts, and call-out fees from your van before you drive off. No laptop needed. The invoice goes straight to the customer by email with your ABN and BSB details attached.
How quickly should I send the invoice after the job?
Send it the same day wherever possible. Customers remember the job clearly and are more likely to pay promptly. Waiting a week means they have often already moved on - and disputing line items gets harder.
What if my customer disputes the invoice?
Start with a polite conversation and make sure your invoice description is specific enough to justify each charge. If you cannot resolve it, most states have a small claims tribunal or court that handles consumer disputes up to a set limit (limits vary by state - check your state's fair trading or consumer affairs website). For larger building and construction jobs, most Australian states also have Security of Payment legislation that gives you a formal payment claim process - check the specific Act in your state.
How do I charge for after-hours plumbing work?
Most Australian plumbers charge 1.5x to 2x their standard rate for evenings, weekends, and emergency call-outs - or a fixed after-hours surcharge instead. Be clear in your quote and match the invoice to what was agreed. Invio lets you set different line items for each job so nothing gets lumped together.
Do I need to give a quote before invoicing?
There is no legal requirement to quote first, but it is good practice - especially for jobs over a few hundred dollars. A signed quote protects you if the customer disputes the final invoice. For emergency call-outs, note the hourly rate at the time of booking.

Invoice every plumbing job correctly, from your phone

Invio is free for sole traders. Set up your plumbing rates once, send GST-compliant tax invoices from site with your ABN and BSB saved, and let automatic reminders handle the chase - free on your first 3 invoices, unlimited on Pro.

Free to start • GST calculated automatically • No credit card required