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Moving from Hnry to Invio

Category Switching Checked 8 October 2026 By Invio
Contents

Hnry is more than invoicing software: your clients pay into your Hnry Account and Hnry handles your tax. Moving the invoicing is quick. Taking over the tax side needs a decision first.

Who this guide is for

Hnry bundles invoicing with tax admin. Be sure which half you are leaving.

This guide is for you if

  • You have decided to run your own tax admin, or hand it to an accountant.
  • You want your clients to pay straight into your own bank account.
  • You are happy to finish your open Hnry invoices in Hnry.

Stay on Hnry for now if

  • You rely on Hnry to calculate and pay your tax from every payment.
  • You are not ready to take over your own tax admin.
  • You want the numbers first: Leaving Hnry (Australia) has the cost comparison.

Working in New Zealand? Read Leaving Hnry (New Zealand) as well.

What is different about Hnry

This is the part that does not apply to people leaving Xero or MYOB.

Clients pay Hnry
Your Hnry invoices ask clients to pay into your Hnry Account. Hnry takes your tax and its fee from each payment and sends you the rest.
Never re-issue a Hnry invoice
If you create the same invoice again in Invio with your own bank details, your client could pay both, or pay you while Hnry keeps chasing the original: Hnry emails clients automatically once an invoice is more than two days overdue.
Open Hnry invoices finish in Hnry
Let your clients pay them into your Hnry Account as normal. Hnry carries on handling the tax on those payments.
New invoices start in Invio
From your start date, invoices from Invio show your own bank account, so your clients pay you directly.

The 10-minute plan

Five steps, in this order. The steps for getting your clients out of Hnry are in the next section.

1

Get your clients out of Hnry

Hnry's public pages describe no client export, so this usually means copying your clients into a spreadsheet. The steps are below.

2

Import them into Invio

Open Clients, then Import. Choose Hnry as the source of the file (or A spreadsheet if you typed your own spreadsheet) and upload it. Read the preview: Invio lists every row as a new client, a duplicate or a problem before it creates anything, and importing the same file again does not create doubles. A file can hold up to 500 clients.

3

Carry on your invoice numbers

On the same page, type your last invoice number (INV-0457) into "Your last invoice number". Invio works out the prefix (INV-) and the next number (458), so your next invoice is INV-0458 and no client ever sees a number twice. You can also set both by hand in Settings, under Invoice Defaults.

4

Add your business details

In Settings, Business: upload your logo, add your ABN, and switch GST on if you are registered for it. In Settings, Payments: add the bank account clients should pay into. Use your own bank account here, not your Hnry Account: this is where clients pay the invoices you send from Invio.

5

Add your usual rates (optional)

Hnry keeps your services under Your account, then Services. Use that list as a checklist and add the jobs you bill most to your Item Library, in Settings. Invio does not import rates yet, so this step is by hand.

Get your clients out of Hnry

Checked 8 October 2026 against Hnry's own help pages. Hnry's help articles for members are behind a login, so we could not check what your own screens offer. Menus change, so if a step does not match your screen, start from the source: Hnry reports, Invoicing made easy with Hnry, How can I close my account?.

A

Look for an export

Open Clients in the Hnry app and look for an export or download option. If there is one, use it and choose CSV. Hnry's public pages describe uploading clients to Hnry from a CSV template, but not exporting them.

B

Otherwise, copy them

If your client list is short, copying it takes a few minutes. Copy each client's name, email and phone number into a spreadsheet, one client per row, with the headings Name, Email and Phone, and save it as CSV. If you still have the CSV you uploaded to Hnry when you joined, use that instead.

C

Your services and rates (optional)

In Hnry, open Your account, then Services. It lists the jobs and prices you saved. Use it as a checklist for your Item Library.

D

Your outstanding invoices

Run Hnry's Statement of account report. It lists payments from each client and outstanding invoices, so you know what is still to be paid into your Hnry Account.

E

Your latest invoice number

Open Invoices in the left-hand menu of Hnry and read the number on your newest invoice. Carrying on from it means no client sees the same number twice.

Taking over your tax admin

This is the part Hnry did quietly in the background, and it does not move across with your clients.

What Hnry did
On each payment into your Hnry Account, Hnry works out your tax and sends it to the ATO, and takes its own fee.
From your start date
Payments for Invio invoices go straight to your own bank account, with no tax taken off on the way. Setting money aside for tax, and filing, is then up to you or your accountant.
What Invio does
Invio makes GST-ready invoices and shows GST return figures for your own return. It does not calculate, pay or file your tax.
Where to start
Leaving Hnry (Australia) covers what Hnry handled, who handles it now, and what leaving costs compared with Hnry's fee.

What to leave behind in Hnry

Moving your invoicing does not mean moving your history. You do not need it in Invio.

Invoices and history
They stay in Hnry. Hnry says that as your tax agent it must hold your information for 7 years, even after your login is removed.
Unpaid Hnry invoices
Let clients pay them into your Hnry Account. Do not create them again in Invio.
Your Hnry account
Do not close it until the last payment has landed. If you have been paid through Hnry, closing it goes through the Hnry team: choose Help in the Hnry app and send a message asking to close your account.

When to switch

A clean start date makes the hand-over easy to manage.

Pick a start date
The first day of a month, or of a GST or BAS period, so your tax admin changes hands on a clean line. Ask Hnry through Help in the app what they need from you before you stop sending invoices through them.
Run both for a while
From the start date, send every new invoice from Invio. Open Hnry invoices finish in Hnry. On 14 to 30 day payment terms that is usually one to two months.
Tell your clients
A short email on your start date is enough: invoices from Hnry still go to your Hnry Account, and invoices from Invio go to your own bank account. Say it once, clearly.

Questions about moving from Hnry

Can I export my clients from Hnry?
Hnry's public pages describe uploading clients to Hnry from a CSV template, but we found no description of exporting them (checked 8 October 2026). Look at the Clients page in your Hnry account for an export or download option. If there is none, copy your clients into a spreadsheet: with a short list that takes a few minutes.
What happens to the invoices I already sent through Hnry?
They stay in Hnry, and your clients keep paying them into your Hnry Account, where Hnry takes tax off as usual. Do not create them again in Invio with your own bank details: your client could pay twice, and Hnry would keep chasing the original.
Who does my tax once I invoice from Invio?
You or your accountant. Invio makes GST-ready invoices and shows GST return figures to help with your own return, but it does not calculate, pay or file your tax. Leaving Hnry covers who does what and what it costs.
Should my invoice numbers carry on from Hnry?
Yes. Type your latest Hnry invoice number into "Your last invoice number" on the import page, and Invio carries on from it, so a number is never used twice. You can also set the prefix and next number by hand in Settings, under Invoice Defaults.
Do I have to close my Hnry account straight away?
No. Leave it open until the last payment from your clients has landed in your Hnry Account. If you have been paid through Hnry, closing the account goes through the Hnry team: choose Help in the Hnry app and send a message asking to close it.

Ready to bring your clients over?

Import your client list, then set your invoice numbering so your next invoice carries on from your last.

No account yet? Start free, then come back to this page.

Moving from Hnry to Invio: the 10-minute plan | Invio